Introduction
This Cookies Policy explains how Rackscentral Pte Ltd uses cookies and similar tracking technologies on our website [www.rackscentral.com] ("Website"). It outlines what cookies are, how we use them, and your rights and options under applicable laws, including Singapore’s Personal Data Protection Act (PDPA) and international regulations such as the GDPR and UK GDPR.
1. What Are Cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the site owners and enhance user experience.
Cookies may collect data such as your IP address, browser type, device settings, pages visited, and time spent on the site. If any of this information can identify you as an individual, it is considered personal data.
2. How We Use Cookies
We use cookies for the following purposes:
a. Strictly Necessary Cookies
Essential for core website functionality, such as security, page navigation, and access to secure areas. These cookies do not store any personally identifiable information.
b. Performance and Analytics Cookies
Used to collect anonymised data about how visitors use our Website to help improve user experience and functionality (e.g., Google Analytics).
c. Functional Cookies
Enhance the Website’s capabilities by remembering your preferences (e.g., language or location).
d. Advertising and Targeting Cookies
Track your browsing habits across websites to deliver advertising more relevant to you. These cookies may share data with third-party platforms.
3. Third-Party Cookies
We may allow third-party services (e.g., Google Ads, Facebook Pixel) to set cookies to provide analytics and targeted advertising services. These third parties may collect and process data according to their own privacy and cookies policies.
4. How You Can Manage Cookies
You can choose to accept or reject cookies through your browser settings or the cookie consent banner on our Website.
Browser controls:
Most web browsers allow you to control cookies through settings preferences.
You can delete stored cookies or block new ones.
Note that blocking certain cookies may affect site performance.
Popular browser links:
5. Collection, Use, and Disclosure of Personal Data (PDPA – Singapore)
Under the Personal Data Protection Act 2012 (PDPA) of Singapore:
We may collect personal data through cookies only if such data is necessary for our business purposes and only after notifying you of the purpose for collection.
For non-essential cookies that collect personal data, your consent will be obtained via a cookie consent banner or browser settings.
You have the right to withdraw consent at any time, subject to legal or contractual restrictions.
For more on how we handle your data, please refer to our Privacy Policy.
6. Legal Basis for Processing (GDPR and UK GDPR)
If you are located in the European Economic Area (EEA) or the United Kingdom (UK):
We rely on your consent to set and access non-essential cookies (e.g., analytics, advertising).
For essential cookies, our legal basis is our legitimate interest in maintaining a fully functional, secure, and accessible website.
You may withdraw your consent at any time by adjusting your cookie preferences in your browser or through our consent banner.
7. Your Rights
Depending on your location and the applicable laws (e.g., PDPA, GDPR, UK GDPR), you may have the right to:
Access, correct, or delete your personal data.
Withdraw consent for processing at any time.
Request information on how your data is used or shared.
Lodge a complaint with a data protection authority.
Please refer to our Privacy Policy or contact us for more information.
8. Updates to This Cookies Policy
We may update this policy periodically in line with legal, technical, or business changes. The "Last Updated" date will always indicate when this policy was last revised.