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Privacy Policy


This policy to be cited as Privacy Policy, owned, and managed by Racks Central Pte Ltd (hereinafter as “RC”), and applies to all RC’s Website. RC reserves all rights to amend the entire or partial of this Policy at its discretion. Whereas this Policy shall not materially or adversely affect each Customer’s use of the Services, changes to the Policy will be effective immediately upon such change. All capitalized terms not defined elsewhere in the Policy are defined in the Interpretation section at the end of the Policy.


By accessing RC’s Website, you acknowledge and agree that you accept the practices, requirements, and/or Policies outline in this Privacy Policy, you hereby consent to us collecting, using, disclosing and/or processing your Personal Data as described herein. IF YOU DO NOT CONSENT TO THE PROCESSING OF YOUR PERSONAL DATA AS DESCRIBED IN THIS POLICY, PLEASE DO NOT USE OR ACCESS RC’S WEBSITE. This Policy applies in conjunction with other Policy, other agreement, or otherwise, that apply in relation to the collection, storage, use, disclosure and/or processing of your Personal Data by us and is not intended to override other Policies, unless stated otherwise.


“Cookies” means the small pieces of text sent to the Customer’s browser upon visiting RC’s Website used to identify the Customer’s computer, and to record other data such as the Customer’s activity within RC’s Website;


“Customer”, means any individuals or organization who intends to access or use, or make Orders in RC’s Website;


“Laws” means all authorized applicable federal, state, local, municipal, or other laws, regulations, rules, ordinances, rulings, decrees, orders, directives, requirements, codes, as governed by its local government whereas such Laws may be instituted or amended at its discretion;


“Personal Data” means data, provided to RC, or collected by RC, about an individual who can be identified from that data;


“Website” means any Website owned, managed, or controlled by RC and RC Company;


1. Collection of Information


           1.1 RC may:


         (a)      collect and process the following information from you which may include your name, address, email address, contact                          number, credit card information or other description, by filling in the forms in our Website, or by corresponding with us via                       phone, email or otherwise.


         (b)      collect other data including Internet Protocol (IP) address, computer/mobile device operating system, browser type, type                     mobile device, the characteristics of the mobile device, the Unique Device Identifier (UDID) or Mobile Equipment Identifier                     (MDID) of the Customer’s mobile device, the pages the Customer visit on RC’s Website, the times of visit, and Cookies (to                      help the site remember your last visit).


          1.2    RC only retain personal data for so long as it is necessary. Data may be archived as long as the purpose for which the                           data was used still exists.


          2. Uses made of the Information RC use the information held about you for the following purposes:


          (a)     Providing, improving and developing our services

          (b)     Researching, designing and launching new features or services;

          (c)     Providing you with alerts, updates, materials or information about our services or other type of information that you                                requested or signed up for;

          (d)     Collecting overdue amounts;

          (e)     Complying with laws and regulations applicable to us in or outside of Singapore;

          (f)      Responding or taking part in legal proceedings, including seeking professional advice;

          (g)     Communicating with you and responding to your questions or requests; and

          (h)     Purposes directly related or incidental to the above.


         3.       Disclosure of your information RC will keep your personal data hold confidential but you agree that RC may provide the                        information to:


        (a)      Any member of our group as defined in Section 5 of the Companies Act (Chapter 50);

        (b)      Personnel, agents, advisers, auditors, contractors, financial institutions, and service providers in connection with our                               operations or services (for example staff engaged in the fulfilment of your order, the processing of your payment and                             the provision of support services);

        (c)       Persons under a duly of confidentiality to us;

        (d)     Persons to whom we are required to make disclosures under applicable laws and regulations in or outside of Singapore; or

        (e)      Actual or proposed transferees of our operations (or a substantial part thereof) in or outside of Singapore.

         4.        Security

         4.1      All information you provide to RC is stored on secure servers.

         4.2      Any payment transactions will be encrypted using TLS/SSL technology.

         4.3     Where RC have given you (or where you have chosen) a password that enables you to access certain parts of the                                  Website, you are responsible for keeping this password confidential.

         4.4    RC restricts access to personal information to our employees, service providers and contractors on a strictly need-to-                           know basis and ensure that those persons are subject to contractual confidentiality obligations.

         4.5     Please note, however, the transmission of information via the Internet is not completely secure. Although RC will do our                         best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website, any                                transmission is at your own risk.

          5.       Your Rights You have the rights to:

         (a)      Check whether we hold personal data about you;

         (b)      Access any personal data we hold about your; and

         (c)      Require us to correct any inaccuracy or error, in any personal data we hold about you.

         6.       Changes to our privacy policy We may amend this policy from time to time by posting the updated policy on our                                   Website. By continuing using our Website after the comes come into effect means that you agree to be bound by the                            revised policy

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