1. Acceptance of Terms
By accessing or using any part of the websites, platforms, or online services operated by Rackscentral Pte Ltd (collectively, the “Sites”), you agree to comply with and be legally bound by these Terms of Use (“Terms”), together with our Privacy Notice and Cookie Policy (collectively, the “T&Cs”). If you do not agree to any part of the T&Cs, you must cease access to and use of the Sites immediately.
2. Eligibility and Access
You represent that you have the legal capacity to accept these Terms. If you are below the legal age, access is only permitted under the supervision of a parent or legal guardian.
We reserve the right to restrict, suspend, or terminate access to the Sites at our sole discretion, with or without notice, for any reason including security, maintenance, or non-compliance with the T&Cs.
3. Amendments
We may amend or update the T&Cs from time to time without prior notice. Your continued use of the Sites following any such changes constitutes your acceptance of the revised terms. We recommend reviewing the T&Cs periodically.
4. Intellectual Property
All content and materials on the Sites, including but not limited to text, graphics, trademarks, service marks, designs, software, data, video, and audio, are the intellectual property of Rackscentral or its licensors (“Rackscentral IP”).
You are granted a limited, non-transferable, non-sublicensable right to access and view the Sites for personal or internal business use only. You may not reproduce, modify, distribute, publish, transmit, or commercially exploit any part of the Rackscentral IP without prior written consent.
5. User Conduct
You agree not to misuse the Sites. Prohibited conduct includes, but is not limited to:
Gaining unauthorised access to systems, accounts, or networks
Uploading malware, viruses, or harmful code
Using automated tools (bots, scrapers, crawlers) without permission
Modifying or interfering with the operation or appearance of the Sites
Posting unlawful, defamatory, obscene, or offensive content
Violating intellectual property or data protection laws.
6. User Submissions
The Sites may allow you to submit feedback, comments, or other content (“Submissions”). By doing so, you grant Rackscentral a perpetual, worldwide, royalty-free licence to use, reproduce, display, publish, and distribute your Submissions for any lawful purpose without compensation or acknowledgment.
You warrant that you own or have the necessary rights to all Submissions and that they do not violate any third-party rights or applicable laws.
7. Third-Party Links and Services
The Sites may include links to third-party websites or platforms. These are provided for convenience only and do not imply endorsement by Rackscentral. We do not control or assume responsibility for third-party content, policies, or availability.
Accessing such third-party services is at your own risk. You are encouraged to review their terms and privacy policies separately.
8. Privacy and Data Use
Your personal data will be collected, used, disclosed, and stored in accordance with our Privacy Notice and applicable data protection laws. We may monitor activity on the Sites as permitted by law.
You are responsible for ensuring that the data you provide is accurate, lawful, and does not infringe any third-party rights. Failure to comply may result in termination of your access and legal consequences.
9. Disclaimer of Warranties
The Sites are provided on an “as is” and “as available” basis. Rackscentral makes no warranties or representations, express or implied, regarding:
Uninterrupted or error-free operation of the Sites;
Accuracy, reliability, or completeness of content;
Fitness for any particular purpose;
Security or immunity from harmful components (e.g., viruses, malware).
Use of the Sites is at your own risk.
10. Limitation of Liability
To the fullest extent permitted by law, Rackscentral shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages, including loss of data, profits, or business opportunities, arising out of or related to your use of the Sites.
11. Indemnification
You agree to indemnify, defend, and hold harmless Rackscentral, its officers, employees, agents, affiliates, and representatives from any claims, liabilities, damages, or expenses (including legal fees) arising from:
Your breach of these T&Cs;
Your use of the Sites;
Your violation of any law or third-party rights.
12. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the Republic of Singapore. You irrevocably submit to the exclusive jurisdiction of the courts of Singapore in respect of any dispute arising out of or in connection with the T&Cs.